Communication is the key to all success. In the recruiting world, it is so very vital to be direct and clear when dealing with candidates and clients. Let me provide an example.

A candidate went for an interview and we were told to "keep them warm." Our follow-up email asked whether the team had made their final decision and if we should release our candidate. The client's response was "we are moving forward. Hope this helps." Honestly, this did not help but confused the matter more. So yet another email had to be sent to ask, "moving forward with what?" The client responds; "another candidate".

Come on people, communicate! If we are going to stop using the phone to communicate and resort to text and emails, let's send a direct message, to the point and with no gray areas. Answer the questions. Never assume the other party reading the message can also read your mind.